At BuyDazzle.shop, your satisfaction and trust are our top priorities. If you are not entirely happy with your purchase, we’re here to help with a smooth and fair refund process.
🕒 Eligibility for Refund
To be eligible for a refund:
- The request must be made within 7 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- The item must be in the same condition as received, with all tags and seals intact.
🚫 Non-Refundable Items
Certain items cannot be refunded:
- Opened or used organic products (for hygiene and safety reasons).
- Items purchased during clearance sales or marked as “Final Sale.”
- Gift cards or promotional items.
🔄 Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photo/video evidence. We will offer a free replacement or a full refund after verification.
📦 Return Process
- Email us at support@buydazzle.shop with your order number and issue.
- After approval, we’ll provide return instructions.
- Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
💳 Refund Processing
- Approved refunds will be processed to your original payment method within 5–7 business days.
- If you haven’t received your refund after this period, please contact your bank or payment provider before reaching out to us.